Returns & Exchanges

At Silver Fern™ Brand, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; please ensure all original tags are attached and the garment is unworn.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund or store credit will be processed within 5-7 business days.